DeepSec 2018 Talk: Security Response Survival Skills – Benjamin Ridgway
Jarred awake by your ringing phone, bloodshot eyes groggily focus on a clock reading 3:00 AM. A weak “Hello?” barely escapes your lips before a colleague frantically relays the happenings of the evening. As the story unfolds, you start to piece together details leading you to one undeniable fact: Something has gone horribly wrong… Despite the many talks addressing the technical mechanisms of security incident response (from the deep forensic know-how to developing world-class tools) the one aspect of IR that has been consistently overlooked is the human element. Not every incident requires forensic tooling or state of the art intrusion detection systems, yet every incident involves coordinated activity of people with differing personalities, outlooks, and emotional backgrounds. Often these people are scared, angry, or otherwise emotionally impaired. Drawing from years of real-word experience,